Adobe Discover 3: First Impressions

Adobe DiscoverWith yesterday’s code release, Omniture Adobe released version 3 of their “Discover” tool, THE way to perform web analysis within the Adobe Digital Marketing Suite.  While SiteCatalyst has its place for basic reporting, to really dig deep into your data for actionable insights there’s no substitute to using Discover.

But as with every product overhaul, there is the potential to change things that users liked and while not make enough improvement to excite the user base…but luckily, that’s not the case with Discover 3 (D3).  Here’s how I see the new features and design changes.

New “Darth Vader” interface

Adobe Discover 3 interface

“Ooh, tough looking. Just like hardcore web analysts!”

Of all the cool things about D3, I’m not sure the new color palette is one of them.  Several reasons were given by Adobe for choosing the carbon colored interface, from trying to match analyst’s personalities (yuck!), reducing eye strain (ok), and consistent branding (eh).  Of the three, I’ll say that reducing eye strain is a worthy goal, although D3 never struck me as “eye-burning” in the past.

Maybe I’ll grow to like it, but right now, it seems really dark.  The light gray text on dark gray background needs a bit more contrast, and in general, the interface feels kinda depressing.

Calendars – No more #^%&$ sliders!

Now we’re getting somewhere.  The slider interface in Discover 2 never made sense to me.  You pick your time period up front, open a report, and then to modify the time period within an individual report you needed to move a bunch of jerky sliders around.

In D3, we now have the same style calendar interface as SiteCatalyst.  Makes sense from a consistency standpoint within the Adobe Digital Marketing Suite and a general UX standpoint.  Pointing at two dates on the calendar is way easier and faster than moving endpoints of a slider!

Heterogeneous Pathing

This is so completely badass and the best new feature of D3.  No longer are you confined to a fallout report that only includes just one Omniture variable type.  So if I want to do a funnel that measures visits containing a few different pages, then triggering a Facebook ‘Like’ event, a Cart Open, then an Exit Link, I can now do so!

You can also switch from “Visit-level” to “Visitor-level” on the fly, which can also be useful depending on how your view your business.  Some people like to think about every visit being an opportunity to convert on-site, whereas Avinash advocates in his Web Analytics 2.0 book that using Visitors as the denominator for conversion rate is the proper thought model.  I won’t weigh in on the difference in this post, but it’s cool that we can now change back-and-forth to see what the differences in the data are.

Table Builder

Adobe Discover Table Builder

Nice drag-and-drop options, very PivotTable like

Finally, the last really obvious difference between D2 and D3 is the table builder while using ranked reports.  Like the eye-strain issue talked about above, the amount of time that it took for reports to build never really seemed like an issue to me.  Perhaps that’s the SAS programmer side of me that often waits hours to return a result of a complex set of commands.

But now that I’ve used the table builder, it’s definitely an improvement on how data tables get built.  You get to specify each element you want in the table first, THEN the data gets retrieved.  It may sound like a small change, but when you already know what you want, not having to wait for the table to build while you keep dragging in metrics does feel like it’s way faster to get the table you are looking for.

Adobe D3 – Definitely an improvement

There are probably 20 other things I haven’t noticed yet in the new Discover 3 interface, but from what I have used so far, this is a great upgrade in functionality!  It feels faster to get things completed with the table builder and the new pathing functionality across all variable types is a long time coming.  Now, if only there was a different color palette I could choose, it’d be perfect…maybe something like this?

Omniture Discover 1.5

You should prefer green, not carbon.

 

 

 

 

 

 

 

 

Long-time Discover users, how do you feel about the new D3 release?

Comments

  1. iseekthee says:

    As most of us use Discover with Excel, it is actually a strain on the eye from shifting from the dark background to the white cells in excel!
    - also, i am not sure why they discontinued the older version as the newer version seems to be crashing/hanging all the time! :)

    • Randy Zwitch says:

      Thanks for commenting! I agree, eye strain from Discover 2 seemed to be the least likely outcome, at least from everyone I’ve talked to. I’ve definitely had Excel burnout before though…and PowerPoint for that matter.

    •  @iseekthee I agree, eye strain from Discover 2 seemed to be the least likely outcome, at least from everyone I’ve talked to.  I’ve definitely had Excel burnout before though…and PowerPoint for that matter.

  2. I agree some features like the more flexible fallout report are improvements, but it crashes so much I want to cry :(

    • Randy Zwitch says:

      Yikes, that’s no fun. I’ve seen people on Twitter comment that old projects haven’t been working, but haven’t heard anything about instability. Hope that doesn’t make it’s way to my computer!

    •  @apark Yikes, that’s no fun.  I’ve seen people on Twitter comment that old projects haven’t been working, and now you and @iseekthee are talking about instability.  Hope that doesn’t make it’s way to my computer!

  3. I’m not a fan of the dark colour palette either, and find my eye strain as actually increase. Also, my workflow in 2.9 was to use search to find the events, props and evar reports I wanted, throw them into the main area, and tweak, now I feel like I need to do a lot of setup; choose a report type, build out the table, etc, before I can see some data.
    So for me, it’s a step back. I guess I need to watch the videos.

    •  @joris Yeah, I can see that.  Since I wrote this, I’ve been using Discover a bit, and it does take longer to see data, but less time to build a complex report.  I guess it’s all in how you are using it.
       
      But the dark color palette, that’s still been disappointing.  There just isn’t enough contrast in the interface with the light gray/dark gray. 

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