Adobe: Give Credit. You DID NOT Write RSiteCatalyst.

EDIT 5/10/2016 1:30pm: Several folks from Adobe Analytics/Adobe Marketing Cloud have contacted me, and everything is resolved. I can’t untweet other people’s retweets/shares or delete comments on LinkedIn, but if everyone could stop sharing any more that would be great. 🙂

As an author of several open-source software projects, I’ve taken for granted that people using the software share the same community values as I do. Open-source authors provide their code “free” to the community so that others may benefit without having to re-invent the wheel. The only expectation (but not an actual requirement per se), is attribution to the package author(s) as a thank you for the time and effort they put into writing and maintaining a quality piece of software.

However, when others take direct credit for writing a package they did not, it crosses into a different realm. Adobe, you DID NOT write RSiteCatalyst, nor have you made any meaningful contributions. To take credit for RSiteCatalyst, either implicitly or explicitly, is a slight to the work of those who have contributed.

Adobe Summit 2014: Attribution!

In the beginning, there seemed to be no problem providing proper attribution. I count Ben Gaines as one of my stronger professional acquaintances (dare I say, even a friend), so I was honored that he not only mentioned me on stage at his Adobe Summit 2014 presentation, but also followed up with an official Adobe blog post re-capping his main points:


Perfect. My package got wide exposure to the intended audience, which in turn makes it easier to devote time for development and maintenance. The recognition also helped me professionally in that time period, so if I never thanked you publicly Ben, thank you!

Adobe Summit 2015: An Inconspicuous Absence

In 2015, RSiteCatalyst moved from a “Tip” to a full-fledged presentation. I was honored when I first heard that an entire hour would be dedicated to reviewing the package, but no attribution was given:


I mean, it was obviously okay to link to non-Adobe websites like (a great reference btw) and to Shiny…but okay, attribution is not a requirement.

Adobe Summit 2016: ‘We at Adobe…’

The non-mention at Adobe Summit 2015 could be attributed to an oversight; the following during the 2016 RSiteCatalyst Adobe Summit presentation cannot:


Just so we’re clear, this isn’t me noticing the slide notes in a PDF or PPT I shouldn’t have access to. The screenshot above is directly from the Adobe Summit video and the statement was said nearly verbatim during the presentation. And it’s not like this was a one-off comment…it’s the same damn presentation as 2015, and I KNOW this script went through several rounds of review and practice by the presenters.

It Costs $0 To Do What Is Right

It may be hard for RSiteCatalyst users to believe, but this was the first open-source project I ever wrote AND the means by which I learned how to write R code AND the first time I ever accessed an API. Since then, Willem Paling did an amazing job refactoring/re-writing a majority of the package when the Adobe Analytics API was updated from version 1.3 to 1.4, and there have been numerous other contributions from the user community. Maybe even one day, the repo will reach even 100 stars on GitHub…

But save for a single commit to a README file from an employee, Adobe you have contributed _zero_to the development and maintenance of this package. To claim otherwise is beyond distasteful to the ethos of open-source software. I’ve never asked for compensation of any kind; and again, I recognize that you don’t even need to attribute the work at all.

Just don’t take credit yourselves for providing this functionality to your customers. You did not write RSiteCatalyst Adobe, a community of (unpaid) volunteers did.

Travis CI: "You Have Too Many Tests LOLZ!"

As part of getting RSiteCatalyst 1.4.8 ready for CRAN, I’ve managed to accumulate hundreds of testthat tests across 63 test files. Each of these tests runs on Travis CI against an authenticated API, and the API frequently queues long-running reports. Long-story-short, my builds started failing, creating the error log message quoted below:

No output has been received in the last 10m0s, this potentially indicates a stalled build or something wrong with the build itself.

Stalled Build?

The most frustrating about this error is that all my tests run (albeit, a looooong time) successfully through RStudio, so I wasn’t quite sure what the problem was with the Travis CI build. Travis CI does provide a comment about this in their documentation, but even then it didn’t solve my problem:

When a long running command or compile step regularly takes longer than 10 minutes without producing any output, you can adjust your build configuration to take that into consideration.

The shell environment in our build system provides a function that helps to work around that, at least for longer than 10 minutes.

If you have a command that doesn’t produce output for more than 10 minutes, you can prefix it with travis_wait, a function that’s exported by our build environment.

The travis_wait command would work if I were installing packages, but my errors were during tests, so this parameter isn’t the answer. Luckily, testthat provides a test filtering mechanism, providing a solution by allowing the tests to be broken up into smaller chunks.

Regex To The Rescue…

For many applications, the default testthat configuration example will work just well:

R CMD check
Create tests/testthat.R that contains:

However, hidden within the test_check() arguments is filter, which will take a regular expression to filter which files in the test folder will get run when the command is triggered by R CMD check. Why is this important? Because each time a new test_check() function gets called, output gets written to stdout, and thus avoids 10 minutes passing without producing any output. Here’s an example of what my successful build logs now look like (GitHub code for the testthat code structure):

checking tests…
Running ‘testthat-build.R’
Running ‘testthat-get.R’ [5s/267s]
Running ‘testthat-queuefallout.R’ [1s/59s]
Running ‘testthat-queueovertime.R’ [3s/210s]
Running ‘testthat-queuepathing.R’ [2s/55s]
Running ‘testthat-queueranked.R’ [2s/183s]
Running ‘testthat-queuesummary.R’ [2s/136s]
Running ‘testthat-queuetrended.R’ [17s/346s]
Running ‘testthat-save.R’ [1s/46s]

You can now see that instead of getting a single output message of Running testthat.R, I have nine separate test files running, none of which take 10 minutes to complete. For my package, each of my test files is labeled based on the function name, and I can end up using really simple regex literals such as the following:

test_check("RSiteCatalyst", filter = "get")

So each file with the word “get” in the filename will be run by this function; I’m not worried about writing complex regexes here, since at worst I my matching is too broad and I run the same test multiple times.

…But Be Careful Of Case-Sensitivity!

The one caveat to simple regex filtering above is that if you’re not careful, you’ll get no match from your test_check() function, which will fail the build on Travis CI. I spent hours trying to figure out why my tests ran fine on OSX, but failed on Travis. Eventually, I even filed an issue against hadley’s repo, feeling silly as soon as I found out that my error was due to case-sensitivity in Linux by not OSX (or Windows for that matter).

So, pay attention, and if all else fails, go with filter = "summary|Summary" or similar to match the case of your filenames!

You Can Never Really Have Too Many Tests

Obviously, the title of this blog post is in jest; Travis CI doesn’t care what you’re running or comments on how many tests you run. But hopefully this blog post provides the answer to the next person down the line running into this issue. Don’t delete your tests, run multiple test_check() functions and the printing every few minutes of the file name to the console should resolve the problem.

RSiteCatalyst Version 1.4.8 Release Notes

For being in RSiteCatalyst retirement, I’m ending up working on more functionality lately ¯_(ツ)_/¯. Here are the changes for RSiteCatalyst 1.4.8, which should be available on CRAN shortly:

Segment Stacking

RSiteCatalyst now has the ability to take multiple values in the keyword for the Queue* functions. This functionality was graciously provided by Adam Gitzes, closing an issue that was nearly a year old. At times it felt like I was hazing him with change requests, but for Adam’s first open-source contribution, this is a huge addition in functionality.

So now you are able to pass multiple segments into a function call and get an ‘AND’ behavior like so:

stacked_seg <- QueueRanked("zwitchdev",
                 = c("5433e4e6e4b02df70be4ac63", "54adfe3de4b02df70be5ea08")

The result (Visits from Social AND Visits from Apple Browsers):


QueueSummary: Now with and date.from keywords

In response to GitHub issue #158, and date.from parameters were added; this was a minor, but long-term oversight (it’s always been possible to do this in the Adobe Analytics API). So now rather than just specifying the date keyword and getting a full-year summary or a full-month, you can specify any arbitrary start/end dates.

Trivial Fixes: Silenced httr message, clarified documentation

Starting with the newest version of httr, you get a message for any API call where the encoding wasn’t set. So for long running Queue* requests, you may have received dozens of warnings to stdout about "No encoding supplied: defaulting to UTF-8." This has been remedied, and the warning should no longer occur.

Also, the documentation for the Queue* functions was clarified to show an example of using SAINT classifications as the report breakdown; hopefully this didn’t cause too much confusion to anyone else.

Volunteers Wanted!

As I referenced in the first paragraph, while I’m fully committed to maintaining RSiteCatalyst, I don’t currently have the time/desire to continue to develop the package to improve functionality. Given that I don’t use this package for my daily work, it’s hard for me to dedicate time to the project.

Thanks again to Adam Gitzes who stepped up and provided significant effort to close an outstanding feature request. I would love if others in the digital analytics community would follow Adam’s lead; don’t worry about whether you are ‘good enough’, get a working solution together and we’ll figure out how to harden the code and get it merged. Be the code change you want to see the world 🙂

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